Reference

How bdeee Handles Your Personal Information

This privacy policy sets out exactly what data bdeee collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to access and correct dataClear data retention rulesDirect contact for privacy requests

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DATA HANDLING DETAIL

How We Protect and Manage Your Data

Your account data sits behind SSL-encrypted connections at every step — from the moment you enter your phone number at registration through to every bKash, Nagad or Rocket transaction confirmation. We keep data only for as long as it is needed to maintain your account, resolve disputes and meet legal obligations. Once those periods pass, we delete or anonymise the relevant records. Our internal access controls mean only authorised personnel can view your payment history or personal details, and every access event is logged.

SSL Encryption

Every page, login event and payment confirmation on bdeee runs over SSL encryption, so your credentials and bKash or Nagad transaction data are protected in transit.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how our lobby pages perform. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account records are kept for the period required by applicable law and our operational dispute process. After that window closes, personal data is deleted or anonymised from our systems.

Third-Party Limits

Payment processors like Rocket and Nagad receive only the transaction data they need. Game studios receive anonymised session IDs only — never your name, phone number or wallet details.

What Data We Collect and Why

bdeee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bdeee, we collect the information you provide directly — your name, email address, phone number and payment details linked to your wallet. If you deposit through bKash, Nagad or Rocket, the transaction reference and amount are recorded against your account

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wallet so your balance stays accurate and disputes can be resolved. We also collect device and session data automatically: browser type, IP address, pages visited and time spent. This helps us keep your account secure and detect unusual access patterns. We do not sell your personal
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data to third parties for their own marketing purposes. Data shared with payment processors such as bKash, Nagad and Rocket is limited strictly to what those providers need to complete your transaction. Where we work with game studios or live-casino stream providers, only anonymised session identifiers
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are shared — your name and payment details are never passed on. All data handling depends on applicable local law and the eligible regions where our services are available. You can request a copy of the data we hold on you at any time by contacting
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our support team through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to review, correct or delete the data we hold on your account, our support team is your direct point of contact. Whether you joined via a bKash deposit or a Nagad top-up, your account data belongs to you and we will respond to requests as promptly as our review process allows. Use any of the channels below to start a privacy request.

Frequently Asked Questions About Privacy

Below are the questions we hear most often about how bdeee handles your personal data, your rights under our policy, and how to act on those rights. If your question is not covered here, reach out via live chat or your account settings privacy request form.

We collect your name, phone number, email address and any payment wallet details you add — for example, your registered bKash or Nagad number — along with device and session data generated during your visits.

Only the processing data needed to complete your transaction goes to bKash, Nagad or Rocket. We do not share your wallet number or payment history with game studios or any unrelated third party.

Yes. Log into your account, go to Account Settings and submit a privacy request, or contact our support team via live chat. We will verify your identity and respond as our review timeline allows.

We retain records for the period required by applicable local law and to cover any open dispute window. Once those obligations are met, your personal data is deleted or anonymised from our systems.

You have the right to request correction or deletion of inaccurate data. Contact support via live chat or email with your registered phone number, and our team will review and act on your request.

We use session cookies for account access and analytics cookies to monitor lobby performance. You can adjust or block cookies through your browser settings; note that disabling session cookies may affect your login flow.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBdeee Banking Appbdeee App

How bdeee Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy

Frequently Asked Questions About Privacy

01 What personal data does bdeee collect when I open an account?

02 Does bdeee share my bKash or Nagad details with anyone?

03 Can I request a copy of the data bdeee holds about me?

04 How long does bdeee keep my personal data after I close my account?

05 What are my rights if I think my data has been handled incorrectly?

06 Does bdeee use cookies and can I control them?

Privacy Policy

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